SHIPPING INFORMATION & SERVICES

Please note:

  • Orders please before 11am AEST will be sent same day (for in stock items only). Please allow additional despatch time during sale and holiday periods, up to 3-5 days.
  • Shipping times listed are estimates only and are subject to change due to factors beyond our control.
  • Delays may occur both in processing and delivery over holiday and/or promotional periods.
    METHOD COST TIME SERVICE
    Standard (Australia) $9.99 or FREE over $79 5-7 Business Days due to Covid-19 Australia Post
    Express (Australia) $12.99 for orders under $79 3-5 Business Days due to Covid-19 Australia Post
    Express UPGRADE (Australia) $6.99 for orders over $79 3-5 Business Days due to Covid-19 Australia Post
    New Zealand $15 or FREE over $225 3-7 Business Days DHL Express


      ADDITIONAL SHIPPING INFORMATION

      General AUSTRALIA Shipping Information

      • Shipping time may vary according to Australia Post time frames and zones, and does not include our order processing time.
      • Orders are processed Monday to Friday (excluding public holidays).
      • Shipment confirmation will be sent to your email once your order has been dispatched.

      General INTERNATIONAL Shipping Information

      • ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
      • This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be. For NZ customers, you can calculate your estimated Customs charges here: https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator
      • We can not mark your package as a "sample" or "gift" to avoid these taxes. Honesty is our policy.

      Trouble Shooting Your Australian Order Delivery