Returns and Exchanges

NOT MEANT TO BE?

IT'S TRUE THAT NOT EVERYTHING IS MEANT TO BE. BUT AT LEAST EVERYTHING WAS WORTH A TRY.

SUBMIT YOUR RETURN REQUEST

Click here to start a Return for store credit or exchange: 

REQUEST A RETURN

Additional Returns Guidelines

The REALLY Important Stuff

We want you to love your new swimwear! If your item is not quite right, we have the following returns policy in accordance with Australian Consumer Law.

WE OFFER EXCHANGE OR STORE CREDIT ON ALL FULL PRICED ITEMS.
ITEMS PURCHASED AT 50% OFF OR OVER ARE SOLD AS THEY ARE AND ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.

Additional Returns Guidelines

The REALLY Important Stuff

We want you to love your new swimwear! If your item is not quite right, we have the following returns policy in accordance with Australian Consumer Law.

NEED HELP WITH SIZING?

SEND US YOUR QUESTION

Our Return Genies would be delighted to assist you in finding the right size. Simply fill out the form at the bottom of the page so our Genies can better assist you.

FAQs

Can I return Full Price Items?

You can return Full Price Items for an Exchange or Store Credit.

Can I return items purchased with a Discount Code?

You can return Items purchased with a Discount Code (less than 50% Off Recommended Retail Price) for an Exchange or Store Credit. Your store credit will be for the discounted price that you paid for the returned item/s.

Can I return Clearance or End of Season Final Sale Items?

Please choose Clearance and End of Season Final Sale items carefully as they are Non-returnable (even for store credit).

Issue with your order or item/s?

If you encounter an issue with an Infamous Swim item, our Customer Service Team is here to help! We are a small team so it may take up to 48 hours to come back to you, possibly longer during promotional or sale times, though we try to reply sooner.